WSQ Specialist Diploma in Leadership and People Management
Who is this course for?
Your goal as a higher management is to lead and inspire teams to push boundaries, think out of the box, and scale your business so that it stands out from the competition. This diploma provides a leadership development roadmap — from leading strategy development and implementation to guiding change in a diverse and fast-changing business environment.
Why it appeals to employers?
Organisations look for talents who can lead and mentor staff in developing a growth mindset and who have the vision to set a clear direction for a sustainable business.
All sectors of business, Human Resource, Education, Healthcare
Organisational success is very much dependent on effective implementation of action plans derived from the strategies developed by its management team. It is therefore essential for organisations to develop their managers & leaders to perform at their best while adapting to volatile business environment.
The WSQ Specialist Diploma in Service Leadership will enable students to develop service leadership skills, perform to a high standard, getting the balance right between quality and productivity.
Full-Time (4 months)
Lessons are conducted
4 days a week either
from 9.30am to 12.30pm
or 2.30pm to 5.30pm
Part-Time (8 months)
Lessons are conducted on weekends or weekdays
1 GCE ‘A’ level pass OR
Mature candidates >= 30 years old with 8 years people/ business management working experience OR
Candidates with other qualifications will be assessed on a case-by-case basis
Completion of Year 12; OR
Completion of less than Year 12 will be considered if it is an official completion of High School in the country of origin; OR
IB Diploma; OR
Pre-University qualifications; OR
Other private or foreign qualifications will be assessed on a case-by-case basis
English Language Requirement
WPL Level 5 (Average of Reading, Listening, Speaking & Writing Scores) OR
IELTS 5.5 OR equivalent (applicable for International students) OR
Successfully pass TVI English Admission Test
Each level may be assessed by any combination of written assessment, projects and oral interviews.
Method of assessment
Programme structure - 8 Modules
Module 1: Manage Self (16 hours)
Go for your self-improvement; take the opportunity to build on your leadership style and strengths while using the communication model to better understand the impact of communication.
Module 2: Lead Team (24 hours)
How do we navigate between leaders, organisational strategy and corporate governance policies? Learn how they’re all interconnected in this module so you can provide direction and guidance to team leaders.
Module 3: Cultivate Workplace Relationship (16 hours)
There’s nothing quite like effective communication to build a productive workplace relationship. You can develop a strong network for a globally diverse team base and meaningful relationships.
Module 4: Manage Achievement of Results (24 hours)
Managers don’t just manage teams. Learn effective communication strategies for you and your team plan to work out smoothly. In this module, craft a strong team plan and communication strategy to achieve better results.
Module 5:Enable People (16 hours)
What affects your team’s performance? It may be your organisational strategies and business plans. Engage and connect to find out. This module imparts knowledge you need to assess your team members’ current capabilities to better craft developmental plans for them.
Module 6: Manage Change (24 hours)
We all want to achieve innovation in the workplace. But to get there, we first need to know how to identify and facilitate innovation. Learn the strategies to overcome the failure of change initiatives. Bring your innovation to success.
Module 7: Develop Personal Effectiveness at Managerial Level (16 hours)
Apply your knowledge and life skills to your career and achieve organisational goals. Manage your stress and personal finances to boost your effectiveness in the workplace. Key takeaways include better use of your personal experiences to increase your effectiveness at work.
Module 8: Develop Professional Image and Competence to Achieve Personal Career Goals (16 hours)
Use a diverse range of traditional and new media tools to develop your personal branding and professional image. Learn to network, engage and gain exposure while conducting market research and presentations that take you one step closer to your personal career goals.
Mode of delivery
Lectures, workshops, group discussions, individual activities, experiential learning.
Teacher-Student Ratio: 1:24
Fees and subsidies
* All fees are inclusive of 7% of GST payment.
- SkillsFuture Funding is available, subject to meeting the relevant age criteria for Singaporeans and Permanent Residents. Eligible students may also use their S$500 SkillsFuture credit to offset the remaining programme fee.