Stay Relevant, Stay Employable, Stay Ahead!
Who is this course for?
Anyone who wants to upgrade their knowledge and soft skills to stay relevant and employable in today’s fast-changing, digitalised workplace. Learn about workplace literacy and effective workplace communication, and find out how you can set career goals for yourself.
What will I learn?
Gain knowledge of modern communication tools through hands-on learning, develop emotional self-awareness, set career goals, and learn how to present yourself more professionally while improving your conversational English.
Why it appeals to employers?
A good professional image together with knowing how to use the right business communication tools and apply effective communication techniques, will help you stand out from the crowd. Employers are looking for candidates who have the right skills for today’s workplace.
Frontline service, administrative, operations
The world of work is so different today. The nature of jobs are changing so quickly. To stay relevant and employable, you need to invest in staying ahead with the right skills. This programme is designed to equip you with knowledge of modern communication tools through hands-on learning. You will also develop emotional self-awareness, set career goals, and learn how to present yourself more professionally while improving your workplace conversational English.
Basic English proficiency (WPL3 and above)
Award of qualification
A Statement of Attainment from SkillsFuture Singapore and Certificate from Training Vision Institute
Method of assessment
Programme structure - 4 Modules
Module 1: Workplace Literacy (Conversational) (45 hours)
This module covers English Reading, Listening and Speaking skills in both personal and work environments. Learn to understand simple work or day-to-day conversations and verbal instructions, and gain the confidence to interact with colleagues or the public.
Module 2: Apply Emotional Competence to Manage Self at the Workplace (16 hours)
Adapt the ability to examine own strengths and weaknesses and be able to assess own emotional intelligence in one's dealings and relationships with others in a business context.
Module 3: Maintain Personal Presentation and Employability at Operations Level (16 hours)
This module will teach you how to best present yourself by identifying personal competencies and determine personal career. Learn the skills to select jobs that best match you and prepare for job interviews.
Module 4: Communicate and Relate Effectively at the Workplace (16 hours)
Gain the skills to successfully interpret and analyse information received, respond to information taking into account the background of recipient appropriately. Learn to negotiate for mutually acceptable solutions during conflicts and communicate outcome of negotiation to supervisor with justification.
Workplace Stress Management
Effective Communication Techniques
Knowledge of Business Communication Tools
Set Career Goals
Demonstrate Workplace Etiquette
Enhance Your Professional Image
Mode of delivery
Lesson in classroom
Fees and subsidies
Subsidy is subject to student’s eligibility, pending final notification from SkillsFuture Singapore
Students receiving subsidy are responsible to fulfil attendance and examination requirements
TVI reserves the right to bill the student the full course fee should student fail to be eligible for subsidy
$10 non-refundable admin fee may be applicable
All prices include 7% GST
Eligible to use SkillsFuture credits to offset course fees