The use of digital technology in the workplace has been on the rise, and it will continue to shape the kinds of jobs in your country's  economy. To be future-ready is not just about technical skills; it involves being aware of current and emerging technology and data trends, and having the confidence to welcome and anticipate changes.

This foundational course will kickstart your journey to digital literacy, and equip you with the right mindset and relevant knowledge to tackle the disruptions and tap into new possibilities that emerging technologies would bring to the workplace.

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Who is this course for?

Tourist Guide Digital Booster Courses

Training Vision Institute offers Tourist Guide Digital Booster Courses to equip tourist guides with digital skills to cope with the competition in the industry. Take on practical courses that can help you be a better guide, conduct more interactive tours, and generate more business in this ever-changing digital world!

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From our

Who is this course for?

Anyone who works in the

tourism industry who wants to learn digital skills and gain an edge in their careers

What will I learn?

Digital and practical skills that can help you understand your clients and address their needs for the future. You will also be provided with basic digital marketing skills to keep your edge!

Potential Careers

Tourist guide, customer service, admin, business manager

Why you should take this course

1. Enhance your skills and services  -We offer modules that can help you enhance your customer service and better understand your clients

2. Digitalising your business - Understand data analytics and other theories that can help you innovate your tourism business and services

3. Future-proof your career - The pandemic helped us realized that the only way to level up is to upskill. Ensure that your career is going to be future-proof by adapting relative skills to your business. 

Course commencement

Oct, Nov and Dec 2020 cohorts available.

Please contact our consultants for class start dates

Award of qualification

A Certificate of Completion will be awarded by Training Vision Institute

Programme structure - 3 Modules

Module 1: Apply Emotional Competence to Manage Self and Others in a Business Context at Managerial Level

Apply Emotional Intelligence principles to assess and manage self and others, acquire awareness of the environment and be able to express empathy, guide others, uphold integrity and build bonds in a business context.

Module 2: Innovate the Customer Experience (Blended)

Identify the elements that forms customer expectations from the service industry and providing the desired customer experience that is line with the organization’s vision, mission and values.

Module 3:  Applied Data Analytics

Identify the elements that forms customer expectations from the service industry and providing the desired customer experience that is line with the organization’s vision, mission and values.

Fees and subsidies

SEP Enhanced Training Allowance: S$10.00 / hour*
Course commence between 1 May - 31 December 2020
See more at: https://e2i.com.sg/individuals/ntuc-training-fund Employment and Employability Institute, e2i

Note: Modules shown can be done modularly or all.
Prices are inclusive of GST
* Subsidies are dependent on the criteria set by SkillsFuture Singapore (SSG) and NTUC
– All Singaporean aged 25 and above can use their $500 SkillsFuture Credit from the government to pay for a wide range of approved
skills-related courses. Visit the SkillsFuture Credit website (www.skillsfuture.sg/credit) to choose from the courses available on the
Training Exchange course directory

Complete the form below to talk to one of our consultants

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ERF registration No: 199104974R
Valid from 8 Nov 2020 – 7 Nov 2024

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